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Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Response time
We typically respond within 24 hours during business days (Monday-Friday, 9am-6pm GMT)
Location
United Kingdom
Serving UK businesses nationwide
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Frequently asked questions
What are your support hours?
Our support team is available Monday to Friday, 9am-6pm GMT. We typically respond to all enquiries within 24 hours.
Do you offer phone support?
Currently, we provide support via email for the best tracking and documentation. Business plan customers can request priority email support.
Can I schedule a demo?
Yes! Email sales@convertbank-statement.com to schedule a personalised demo of our platform and discuss your specific needs.
How do I report a bug or issue?
Please email support@convertbank-statement.com with details about the issue, including screenshots if possible. We'll investigate and respond promptly.